TERMS AND CONDITIONS OF SALE
By submitting your details via a contact form, you give permission for Pyrenees Cycling Club to contact you regarding our cycling holidays, accommodation offerings and other marketing relating to our business. We will never sell or pass on your information to third parties.
We reserve the right to block and report any spam, phishing or scam messages that are sent via our contact forms.
All information contained in this website is correct at the time of writing and Pyrenees Cycling Club reserves the right to change the content at any time.
Routes and tour details
Route information provided in your tour brochure & other marketing material is indicative and represents our best suggestion for your group. We may need to modify this based on climatic conditions, other safety related factors/unexpected siutations . You will be fully notified of any changes to an itinerary.
Booking Information
Please note that flights, health and personal insurance are not included in your holiday package and we strongly recommend taking out your own travel insurance. If Pyrenees Cycling Club is unable to deliver any part of your holiday promised by us, an alternative arrangement will be offered. If this is not suitable, a full refund will be offered. We cannot accept responsibility for any cancellations that arise due to flight cancellations or changes, changes in your personal circumstances or due to illness on your part, of any member of your party.
If we are unable to deliver your holiday, we will aim to postpone it to a later date, with your agreement. If this is not possible and the holiday is cancelled, a full refund of any deposits will be paid. We will not be liable to reimburse the cost of flights or any other travel arrangements you have made.
COVID-19 Policy
If you are unable to travel due to COVID-19 restrictions, our preference would be to postpone your booking to an alternative date. Currently, we are delaying the payment of booking deposits to closer to arrival date to avoid the risk of refund due to the uncertain and fast-changing nature of such restrictions.
Payments and deposits
Scheduled tours
A 500€ deposit per person is required to confirm your booking and reserve your dates. The remaining balance of the 'tour cost' is due 60 days before your arrival
Custom tours
If we have created a custom or bespoke tour for you, payment and deposit conditions will be set out in the tour brochure and shared with you. These payment terms are often influenced by external service providers like hotels or transport companies.
Cancellation policy
If you cancel your tour, you will be liable fo pay charges as follows;
61-90 days before tour start. Cancellation fee is 25% of the tour cost
31-60 days before tour start. Cancellation fee is 50% of the tour cost
0-30 days before tour start. Cancellation fee is 75% of the tour cost